In today’s fast-paced world, technology plays a pivotal role in driving business growth and innovation. Tech startups, with their focus on leveraging technology and measuring customer feedback, have gained an edge over traditional brick-and-mortar businesses. In this blog post, we will explore why tech startups tend to grow faster and highlight strategies they employ to […]
If you are like most small businesses then you spend a large amount of your marketing budget on acquiring new customers. And… Between 60-80% of those customers do not return after their first visit! This is bad news on many fronts… Whats worse is, most small businesses have resigned to this statistic. Its all about […]
This is post 6 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Having a loyalty program is crucial for businesses of all […]
Did you know that understanding how your customers feel about your business is super important? Well, over 90% of businesses don’t really know what their customers think. But here’s the cool part: the businesses that do understand their customers tend to do really well. So, let’s learn how you can figure out what your customers […]
It is absolutely OK to thank customers for the effort they make in writing a review for your business. However, its OK only as long as the business owner does not have any influence on what the customer writes on the review. In fact, we’ve taken a few measures at connectchief to enable business owners […]
Every small business owner we’ve spoken to is no stranger to the challenges and triumphs that come with running your own venture. Whether you own 1 storefront or a chain of 10, the challenges remain. When we looked around we have discovered something untapped. Hardly anyways has considered the untapped potential that lies in collaborating […]
We’re building connectchief as a collection of tools that help businesses be more efficient at utilizing their resources, tools can that help raise the value businesses can offer to their customers with the ultimate goal of helping you (the business owner) grow your business. There are many aspects to connectchief and many more to be […]
Customer service is a process. It begins even before the moment a customer raises a concern with your business. From the moment a business comes in contact with the customer, the goal needs to be to assure that we’re working towards building a relationship that (mutually) matters. . Customers can reach out to a business […]
We created trustENGINE because every business whether big or small that registers with us gets unbiased reviews. The foundation principles of trustENGINE are the following – Reduce fake reviews Help proliferate the truth Accelerate the opportunity to receive feedback & improve A single venue for consumers to interact with the business Promote reviews from verified […]
At connectchief, we build software tools that enable small businesses to thrive. See this post on the various reasons on why we’re building connectchief. Through our conversations with many successful business owners, we have found that customers have a very interesting behavior. Customers tend to go back to businesses where they feel heard. Even if […]
Your reviews matter to both – other shoppers and to the businesses you are reviewing. Reviews provide an opportunity for businesses and customers to build a relationship with one another. And an natural guide for new customers who may be looking to determine if a service or product will meet their needs. When you post […]
This is post 2 of 2 in the series “Getting started with connectchief” Why we’re building connectchief… How you can grow your business faster with connectchief Every business owner knows they need to innovate and grow their business. What isn’t clear is how to methodically go about doing just that… Growth comes from recognizing the […]
trustENGINE’s mission is to disseminate real reviews from real customers with 100% transparency. Our goal is to help genuine businesses get discovered by customers. See why we created trustENGINE? Like any reviews & ratings platform trustENGINE allows consumers to rate products, services & businesses on the basis of their real experiences and genuine interactions. The […]
Fake reviews are a huge problem for businesses. However, how can one stop fake reviews from popping up and misguiding our end users. Fake reviews come from many sources – jealous competitors, disgruntled customers or employees or anyone who may have any reason to benefit from your business not doing well. Fake reviews can misinform […]
Advertising is a good way to attract new customers and as a by-product also remind existing customers of your presence. However the goal of advertising is to inform the cusotmer of your message. The message in ads can be of one of 4 types. See more here Ads can be a good idea for your […]
This is post 1 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every large company was once a small business. team connectchief […]