At connectchief, we build software tools that enable small businesses to thrive. See this post on the various reasons on why we’re building connectchief.
Through our conversations with many successful business owners, we have found that customers have a very interesting behavior. Customers tend to go back to businesses where they feel heard. Even if they didn’t have a great experience with a business at first, they feel comfortable giving that business a second or third chance if they felt the business heard them and is taking steps to do better the next time.
Our scan & connect (SNC) system enables any business to engage its customers. Through its scan & connect (SNC) code, businesses can –
- Provide surprise discount coupons and / or promotions to visiting customers
- Ask for (one click / super quick ) feedback from customers on the service, facilities or other relevant items for the business
- Ask customers to provide online reviews for the business
- Share announcements with customers
- Let visitors know about open positions that the business is hiring for
- Poll customers or simply provide a way for customers to directly communicate with management
- Even send out instant flash sales & promotions to customers that follow the business
Businesses can chose which of the above functions to expose using its scan & connect code. The ultimate goal is to provide a single tool using which customers and businesses can engage and build a strong relationship for their mutual benefit.
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