Good customer service is like personal hygiene.
Without it your relationships won’t even get started!
More from connectchief team
Advertising is a component of marketing. The goal of advertising is to inform the customer of your message. Your goal as an advertiser is to put that ad up on the right platform – one that is cost effective & results-effective, where you have the highest probability of reaching your target audience. Ads can be […]
This is follow up to our previous post on “Why is it important to ask your users for a review“ Search engines are great ways to get customers to discover your business – whether you do business online or offline. Most small businesses with offline / in-store presences tend not to pay as much attention […]
This is post 6 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Having a loyalty program is crucial for businesses of all […]
Advertising is a good way to attract new customers and as a by-product also remind existing customers of your presence. However the goal of advertising is to inform the cusotmer of your message. The message in ads can be of one of 4 types. See more here Ads can be a good idea for your […]
In today’s fast-paced world, technology plays a pivotal role in driving business growth and innovation. Tech startups, with their focus on leveraging technology and measuring customer feedback, have gained an edge over traditional brick-and-mortar businesses. In this blog post, we will explore why tech startups tend to grow faster and highlight strategies they employ to […]
We created trustENGINE because every business whether big or small that registers with us gets unbiased reviews. The foundation principles of trustENGINE are the following – Reduce fake reviews Help proliferate the truth Accelerate the opportunity to receive feedback & improve A single venue for consumers to interact with the business Promote reviews from verified […]
PromoEngine by connectchief promotes referral marketing techniques over traditional online marketing approaches like ads, email newletters or social media marketing. Get started with connectchief for free to find out how well it works for your business Here are some of the advantages of Referral marketing over traditional or online ads? Trust: Referral marketing is built […]
We haven’t written about that topic yet. We have quite a few things to say about it. Hang on! that blog is coming soon!
The amount that small businesses spend on Google or Facebook or other online Ads varies widely, and there’s no set “average.” The amount a small business spends on Online Ads depends on several factors, including: A small business can spend anywhere from a few hundred dollars to several thousand dollars per month on Online Ads, […]
The COVID19 pandemic taught us all to use QR codes. Here are a few reasons why QR codes are already widely embraced as a means of interaction: connectchief runs in the cloud. So there’s little reason why our clients (businesses) need to invest in a tablet or other hardware for taking advantage of our platform. […]
This is post 4 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? We’re building connectchief to bring the power of technology to […]
At connectchief, we build software tools that enable small businesses to thrive. See this post on the various reasons on why we’re building connectchief. Through our conversations with many successful business owners, we have found that customers have a very interesting behavior. Customers tend to go back to businesses where they feel heard. Even if […]
This is post 1 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every large company was once a small business. team connectchief […]
Did you know that understanding how your customers feel about your business is super important? Well, over 90% of businesses don’t really know what their customers think. But here’s the cool part: the businesses that do understand their customers tend to do really well. So, let’s learn how you can figure out what your customers […]
In 2011, venture capitalist Marc Andreessen declared that “software is eating the world.” Its appetizer seems to have been smaller companies. https://hbr.org/2018/11/how-software-is-helping-big-companies-dominate Big business relies on technology to get even bigger. Its about time someone built software to help the smaller businesses. The above article speaks to why we’re building connectchief business connectchief
Small businesses are low on resources. Whether that we time or money, we have neither to waste A coupon based promotions strategy is a must for every business – let alone small businesses. Yet, very few of us dedicate the time to think and develop a coupons based strategy for our business. While its one […]
This is post 2 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every business owner wants their small business to grow into […]
Every business has customers who face problems. However, not all businesses are able to handle those situations very well. There is a simple formula when it comes to customer engagement for solving problems- Be transparent – when the customer is facing an issue, be transparent with them about your problem. Mistakes happen, its only human […]
If you are like most small businesses then you spend a large amount of your marketing budget on acquiring new customers. And… Between 60-80% of those customers do not return after their first visit! This is bad news on many fronts… Whats worse is, most small businesses have resigned to this statistic. Its all about […]
Fake reviews are a huge problem for businesses. However, how can one stop fake reviews from popping up and misguiding our end users. Fake reviews come from many sources – jealous competitors, disgruntled customers or employees or anyone who may have any reason to benefit from your business not doing well. Fake reviews can misinform […]
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