Good customer service is like personal hygiene.
Without it your relationships won’t even get started!
More from connectchief team
This is post 1 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every large company was once a small business. team connectchief […]
Consumers are four times more likely to buy when referred by a friend 🔗
Did you know?
Every business has customers who face problems. However, not all businesses are able to handle those situations very well. There is a simple formula when it comes to customer engagement for solving problems- Be transparent – when the customer is facing an issue, be transparent with them about your problem. Mistakes happen, its only human […]
If your target customers aren’t aware of your existence, your products or services can’t thrive. Promotion ensures that potential customers not only know about your business but are also motivated to engage with it. Once they know you exist, the challenge becomes driving them through the door to try what you have to offer. This […]
Advertising is a component of marketing. The goal of advertising is to inform the customer of your message. Your goal as an advertiser is to put that ad up on the right platform – one that is cost effective & results-effective, where you have the highest probability of reaching your target audience. Ads can be […]
It is absolutely OK to thank customers for the effort they make in writing a review for your business. However, its OK only as long as the business owner does not have any influence on what the customer writes on the review. In fact, we’ve taken a few measures at connectchief to enable business owners […]
Did you know that understanding how your customers feel about your business is super important? Well, over 90% of businesses don’t really know what their customers think. But here’s the cool part: the businesses that do understand their customers tend to do really well. So, let’s learn how you can figure out what your customers […]
In 2011, venture capitalist Marc Andreessen declared that “software is eating the world.” Its appetizer seems to have been smaller companies. https://hbr.org/2018/11/how-software-is-helping-big-companies-dominate Big business relies on technology to get even bigger. Its about time someone built software to help the smaller businesses. The above article speaks to why we’re building connectchief business connectchief
In this technology driven age of online commerce, we all understand the benefit of product or business reviews. Regardless of whether your business is online or offline, you must focus on getting reviews. As a buyer – By reading other customer’s review(s), I can make a more informed decision about the product or business We […]
We’re building connectchief as a collection of tools that help businesses be more efficient at utilizing their resources, tools can that help raise the value businesses can offer to their customers with the ultimate goal of helping you (the business owner) grow your business. There are many aspects to connectchief and many more to be […]
This is post 6 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Having a loyalty program is crucial for businesses of all […]
At connectchief, we build software tools that enable small businesses to thrive. See this post on the various reasons on why we’re building connectchief. Through our conversations with many successful business owners, we have found that customers have a very interesting behavior. Customers tend to go back to businesses where they feel heard. Even if […]
Slow days are not good for any business. But every business knows they have to account for slow days. With the tools in our connectchief chest, your business to make your slow days a little or a lot better. We want to talk to you about how you can take advantage of flash announcements to […]
This is follow up to our previous post on “Why is it important to ask your users for a review“ Search engines are great ways to get customers to discover your business – whether you do business online or offline. Most small businesses with offline / in-store presences tend not to pay as much attention […]
This is post 3 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? trustENGINE is an online review platform built by connectchief. Our […]
Getting 20% more customers to write a review for you each month. How much is that worth to you? Just so you know…you can easily do that with trustENGINE by ConnectChief connectchief review trustengine
We created trustENGINE because every business whether big or small that registers with us gets unbiased reviews. The foundation principles of trustENGINE are the following – Reduce fake reviews Help proliferate the truth Accelerate the opportunity to receive feedback & improve A single venue for consumers to interact with the business Promote reviews from verified […]
We haven’t written about that topic yet. We have quite a few things to say about it. Hang on! that blog is coming soon!
The COVID19 pandemic taught us all to use QR codes. Here are a few reasons why QR codes are already widely embraced as a means of interaction: connectchief runs in the cloud. So there’s little reason why our clients (businesses) need to invest in a tablet or other hardware for taking advantage of our platform. […]
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