Good customer service is like personal hygiene.
Without it your relationships won’t even get started!
More from connectchief team
It is absolutely OK to thank customers for the effort they make in writing a review for your business. However, its OK only as long as the business owner does not have any influence on what the customer writes on the review. In fact, we’ve taken a few measures at connectchief to enable business owners […]
We haven’t written about that topic yet. We have quite a few things to say about it. Hang on! that blog is coming soon!
We’ve been busy thinking of a befitting tagline for connectchief. Below are a few that we thought of and our reasons on how well each does or does not align with our purpose, mission and vision. We appreciate you sharing your views and thoughts in the comments section below. 1. ‘Redbull’ for your business Just […]
trustENGINE’s mission is to disseminate real reviews from real customers with 100% transparency. Our goal is to help genuine businesses get discovered by customers. See why we created trustENGINE? Like any reviews & ratings platform trustENGINE allows consumers to rate products, services & businesses on the basis of their real experiences and genuine interactions. The […]
This is post 3 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? trustENGINE is an online review platform built by connectchief. Our […]
Did you know that understanding how your customers feel about your business is super important? Well, over 90% of businesses don’t really know what their customers think. But here’s the cool part: the businesses that do understand their customers tend to do really well. So, let’s learn how you can figure out what your customers […]
Simply put, a small business is a business thats ‘small’. While thats obvious, it doesn’t really answer the question The definition of a small business can get quite confusing. What classifies as a small business varies by industry vertical, geography (country where the business is located) and a few other factors. These factors can include […]
In today’s fast-paced world, technology plays a pivotal role in driving business growth and innovation. Tech startups, with their focus on leveraging technology and measuring customer feedback, have gained an edge over traditional brick-and-mortar businesses. In this blog post, we will explore why tech startups tend to grow faster and highlight strategies they employ to […]
If you are like most small businesses then you spend a large amount of your marketing budget on acquiring new customers. And… Between 60-80% of those customers do not return after their first visit! This is bad news on many fronts… Whats worse is, most small businesses have resigned to this statistic. Its all about […]
Every business has customers who face problems. However, not all businesses are able to handle those situations very well. There is a simple formula when it comes to customer engagement for solving problems- Be transparent – when the customer is facing an issue, be transparent with them about your problem. Mistakes happen, its only human […]
This is follow up to our previous post on “Why is it important to ask your users for a review“ Search engines are great ways to get customers to discover your business – whether you do business online or offline. Most small businesses with offline / in-store presences tend not to pay as much attention […]
We created trustENGINE because every business whether big or small that registers with us gets unbiased reviews. The foundation principles of trustENGINE are the following – Reduce fake reviews Help proliferate the truth Accelerate the opportunity to receive feedback & improve A single venue for consumers to interact with the business Promote reviews from verified […]
Co-operation teaches us to seek out other individuals to boost the outcomes we want. It is because of co-operation that humanity achieved it’s greatest findings BusinessConnect by connectchief is all about nurturing cooperation between businesses that can help each other grow. BusinessConnect should remind you of symbiosis from biology. business businessconnect connectchief
In this technology driven age of online commerce, we all understand the benefit of product or business reviews. Regardless of whether your business is online or offline, you must focus on getting reviews. As a buyer – By reading other customer’s review(s), I can make a more informed decision about the product or business We […]
Fake reviews are a huge problem for businesses. However, how can one stop fake reviews from popping up and misguiding our end users. Fake reviews come from many sources – jealous competitors, disgruntled customers or employees or anyone who may have any reason to benefit from your business not doing well. Fake reviews can misinform […]
Advertising is a good way to attract new customers and as a by-product also remind existing customers of your presence. However the goal of advertising is to inform the cusotmer of your message. The message in ads can be of one of 4 types. See more here Ads can be a good idea for your […]
The COVID19 pandemic taught us all to use QR codes. Here are a few reasons why QR codes are already widely embraced as a means of interaction: connectchief runs in the cloud. So there’s little reason why our clients (businesses) need to invest in a tablet or other hardware for taking advantage of our platform. […]
This is post 1 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every large company was once a small business. team connectchief […]
This is post 2 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every business owner wants their small business to grow into […]
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