Good customer service is like personal hygiene.
Without it your relationships won’t even get started!
More from connectchief team
Fake reviews are a huge problem for businesses. However, how can one stop fake reviews from popping up and misguiding our end users. Fake reviews come from many sources – jealous competitors, disgruntled customers or employees or anyone who may have any reason to benefit from your business not doing well. Fake reviews can misinform […]
Advertising is a good way to attract new customers and as a by-product also remind existing customers of your presence. However the goal of advertising is to inform the cusotmer of your message. The message in ads can be of one of 4 types. See more here Ads can be a good idea for your […]
We’ve been busy thinking of a befitting tagline for connectchief. Below are a few that we thought of and our reasons on how well each does or does not align with our purpose, mission and vision. We appreciate you sharing your views and thoughts in the comments section below. 1. ‘Redbull’ for your business Just […]
Every small business owner we’ve spoken to is no stranger to the challenges and triumphs that come with running your own venture. Whether you own 1 storefront or a chain of 10, the challenges remain. When we looked around we have discovered something untapped. Hardly anyways has considered the untapped potential that lies in collaborating […]
If your target customers aren’t aware of your existence, your products or services can’t thrive. Promotion ensures that potential customers not only know about your business but are also motivated to engage with it. Once they know you exist, the challenge becomes driving them through the door to try what you have to offer. This […]
Did you know that understanding how your customers feel about your business is super important? Well, over 90% of businesses don’t really know what their customers think. But here’s the cool part: the businesses that do understand their customers tend to do really well. So, let’s learn how you can figure out what your customers […]
Getting 20% more customers to write a review for you each month. How much is that worth to you? Just so you know…you can easily do that with trustENGINE by ConnectChief connectchief review trustengine
We created trustENGINE because every business whether big or small that registers with us gets unbiased reviews. The foundation principles of trustENGINE are the following – Reduce fake reviews Help proliferate the truth Accelerate the opportunity to receive feedback & improve A single venue for consumers to interact with the business Promote reviews from verified […]
The COVID19 pandemic taught us all to use QR codes. Here are a few reasons why QR codes are already widely embraced as a means of interaction: connectchief runs in the cloud. So there’s little reason why our clients (businesses) need to invest in a tablet or other hardware for taking advantage of our platform. […]
Advertising is a component of marketing. The goal of advertising is to inform the customer of your message. Your goal as an advertiser is to put that ad up on the right platform – one that is cost effective & results-effective, where you have the highest probability of reaching your target audience. Ads can be […]
It is absolutely OK to thank customers for the effort they make in writing a review for your business. However, its OK only as long as the business owner does not have any influence on what the customer writes on the review. In fact, we’ve taken a few measures at connectchief to enable business owners […]
This is follow up to our previous post on “Why is it important to ask your users for a review“ Search engines are great ways to get customers to discover your business – whether you do business online or offline. Most small businesses with offline / in-store presences tend not to pay as much attention […]
Slow days are not good for any business. But every business knows they have to account for slow days. With the tools in our connectchief chest, your business to make your slow days a little or a lot better. We want to talk to you about how you can take advantage of flash announcements to […]
The amount that small businesses spend on Google or Facebook or other online Ads varies widely, and there’s no set “average.” The amount a small business spends on Online Ads depends on several factors, including: A small business can spend anywhere from a few hundred dollars to several thousand dollars per month on Online Ads, […]
Every business has customers who face problems. However, not all businesses are able to handle those situations very well. There is a simple formula when it comes to customer engagement for solving problems- Be transparent – when the customer is facing an issue, be transparent with them about your problem. Mistakes happen, its only human […]
In this technology driven age of online commerce, we all understand the benefit of product or business reviews. Regardless of whether your business is online or offline, you must focus on getting reviews. As a buyer – By reading other customer’s review(s), I can make a more informed decision about the product or business We […]
Co-operation teaches us to seek out other individuals to boost the outcomes we want. It is because of co-operation that humanity achieved it’s greatest findings BusinessConnect by connectchief is all about nurturing cooperation between businesses that can help each other grow. BusinessConnect should remind you of symbiosis from biology. business businessconnect connectchief
In today’s fast-paced world, technology plays a pivotal role in driving business growth and innovation. Tech startups, with their focus on leveraging technology and measuring customer feedback, have gained an edge over traditional brick-and-mortar businesses. In this blog post, we will explore why tech startups tend to grow faster and highlight strategies they employ to […]
At connectchief, we build software tools that enable small businesses to thrive. See this post on the various reasons on why we’re building connectchief. Through our conversations with many successful business owners, we have found that customers have a very interesting behavior. Customers tend to go back to businesses where they feel heard. Even if […]
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