Good customer service is like personal hygiene.
Without it your relationships won’t even get started!
More from connectchief team
It is absolutely OK to thank customers for the effort they make in writing a review for your business. However, its OK only as long as the business owner does not have any influence on what the customer writes on the review. In fact, we’ve taken a few measures at connectchief to enable business owners […]
At connectchief, we build software tools that enable small businesses to thrive. See this post on the various reasons on why we’re building connectchief. Through our conversations with many successful business owners, we have found that customers have a very interesting behavior. Customers tend to go back to businesses where they feel heard. Even if […]
This is post 3 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? trustENGINE is an online review platform built by connectchief. Our […]
In this technology driven age of online commerce, we all understand the benefit of product or business reviews. Regardless of whether your business is online or offline, you must focus on getting reviews. As a buyer – By reading other customer’s review(s), I can make a more informed decision about the product or business We […]
We haven’t written about that topic yet. We have quite a few things to say about it. Hang on! that blog is coming soon!
Our mission is to help our clients grow their business. In interacting with various clients we have come to understand that most businesses do not spend enough energy in building a coupon or promo code strategy simply becuase its very hard to actually implement. We see a lot of traditional stores, particularly grocery stores and […]
We created trustENGINE because every business whether big or small that registers with us gets unbiased reviews. The foundation principles of trustENGINE are the following – Reduce fake reviews Help proliferate the truth Accelerate the opportunity to receive feedback & improve A single venue for consumers to interact with the business Promote reviews from verified […]
In 2011, venture capitalist Marc Andreessen declared that “software is eating the world.” Its appetizer seems to have been smaller companies. https://hbr.org/2018/11/how-software-is-helping-big-companies-dominate Big business relies on technology to get even bigger. Its about time someone built software to help the smaller businesses. The above article speaks to why we’re building connectchief business connectchief
This is post 1 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every large company was once a small business. team connectchief […]
In today’s fast-paced world, technology plays a pivotal role in driving business growth and innovation. Tech startups, with their focus on leveraging technology and measuring customer feedback, have gained an edge over traditional brick-and-mortar businesses. In this blog post, we will explore why tech startups tend to grow faster and highlight strategies they employ to […]
Slow days are not good for any business. But every business knows they have to account for slow days. With the tools in our connectchief chest, your business to make your slow days a little or a lot better. We want to talk to you about how you can take advantage of flash announcements to […]
Advertising is a component of marketing. The goal of advertising is to inform the customer of your message. Your goal as an advertiser is to put that ad up on the right platform – one that is cost effective & results-effective, where you have the highest probability of reaching your target audience. Ads can be […]
This is follow up to our previous post on “Why is it important to ask your users for a review“ Search engines are great ways to get customers to discover your business – whether you do business online or offline. Most small businesses with offline / in-store presences tend not to pay as much attention […]
The amount that small businesses spend on Google or Facebook or other online Ads varies widely, and there’s no set “average.” The amount a small business spends on Online Ads depends on several factors, including: A small business can spend anywhere from a few hundred dollars to several thousand dollars per month on Online Ads, […]
If you are like most small businesses then you spend a large amount of your marketing budget on acquiring new customers. And… Between 60-80% of those customers do not return after their first visit! This is bad news on many fronts… Whats worse is, most small businesses have resigned to this statistic. Its all about […]
Every small business owner we’ve spoken to is no stranger to the challenges and triumphs that come with running your own venture. Whether you own 1 storefront or a chain of 10, the challenges remain. When we looked around we have discovered something untapped. Hardly anyways has considered the untapped potential that lies in collaborating […]
Did you know that understanding how your customers feel about your business is super important? Well, over 90% of businesses don’t really know what their customers think. But here’s the cool part: the businesses that do understand their customers tend to do really well. So, let’s learn how you can figure out what your customers […]
This is post 2 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every business owner wants their small business to grow into […]
This is post 6 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Having a loyalty program is crucial for businesses of all […]
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