Good customer service is like personal hygiene.
Without it your relationships won’t even get started!
More from connectchief team
If your target customers aren’t aware of your existence, your products or services can’t thrive. Promotion ensures that potential customers not only know about your business but are also motivated to engage with it. Once they know you exist, the challenge becomes driving them through the door to try what you have to offer. This […]
PromoEngine by connectchief promotes referral marketing techniques over traditional online marketing approaches like ads, email newletters or social media marketing. Get started with connectchief for free to find out how well it works for your business Here are some of the advantages of Referral marketing over traditional or online ads? Trust: Referral marketing is built […]
We created trustENGINE because every business whether big or small that registers with us gets unbiased reviews. The foundation principles of trustENGINE are the following – Reduce fake reviews Help proliferate the truth Accelerate the opportunity to receive feedback & improve A single venue for consumers to interact with the business Promote reviews from verified […]
This is follow up to our previous post on “Why is it important to ask your users for a review“ Search engines are great ways to get customers to discover your business – whether you do business online or offline. Most small businesses with offline / in-store presences tend not to pay as much attention […]
In 2011, venture capitalist Marc Andreessen declared that “software is eating the world.” Its appetizer seems to have been smaller companies. https://hbr.org/2018/11/how-software-is-helping-big-companies-dominate Big business relies on technology to get even bigger. Its about time someone built software to help the smaller businesses. The above article speaks to why we’re building connectchief business connectchief
It is absolutely OK to thank customers for the effort they make in writing a review for your business. However, its OK only as long as the business owner does not have any influence on what the customer writes on the review. In fact, we’ve taken a few measures at connectchief to enable business owners […]
This is post 2 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every business owner wants their small business to grow into […]
This is post 6 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Having a loyalty program is crucial for businesses of all […]
trustENGINE’s mission is to disseminate real reviews from real customers with 100% transparency. Our goal is to help genuine businesses get discovered by customers. See why we created trustENGINE? Like any reviews & ratings platform trustENGINE allows consumers to rate products, services & businesses on the basis of their real experiences and genuine interactions. The […]
This is post 1 of 6 in the series “connectchief - the game plan” Why we’re building connectchief… Every business should build its ecosystem for growth Why did we create trustENGINE? Why we are building promoENGINE? Why are we building flexxWORK? Why we’re building loyaltyENGINE? Every large company was once a small business. team connectchief […]
Did you know that understanding how your customers feel about your business is super important? Well, over 90% of businesses don’t really know what their customers think. But here’s the cool part: the businesses that do understand their customers tend to do really well. So, let’s learn how you can figure out what your customers […]
Simply put, a small business is a business thats ‘small’. While thats obvious, it doesn’t really answer the question The definition of a small business can get quite confusing. What classifies as a small business varies by industry vertical, geography (country where the business is located) and a few other factors. These factors can include […]
Consumers are four times more likely to buy when referred by a friend 🔗
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In today’s fast-paced world, technology plays a pivotal role in driving business growth and innovation. Tech startups, with their focus on leveraging technology and measuring customer feedback, have gained an edge over traditional brick-and-mortar businesses. In this blog post, we will explore why tech startups tend to grow faster and highlight strategies they employ to […]
Every business has customers who face problems. However, not all businesses are able to handle those situations very well. There is a simple formula when it comes to customer engagement for solving problems- Be transparent – when the customer is facing an issue, be transparent with them about your problem. Mistakes happen, its only human […]
Advertising is a good way to attract new customers and as a by-product also remind existing customers of your presence. However the goal of advertising is to inform the cusotmer of your message. The message in ads can be of one of 4 types. See more here Ads can be a good idea for your […]
Every small business owner we’ve spoken to is no stranger to the challenges and triumphs that come with running your own venture. Whether you own 1 storefront or a chain of 10, the challenges remain. When we looked around we have discovered something untapped. Hardly anyways has considered the untapped potential that lies in collaborating […]
We’ve been busy thinking of a befitting tagline for connectchief. Below are a few that we thought of and our reasons on how well each does or does not align with our purpose, mission and vision. We appreciate you sharing your views and thoughts in the comments section below. 1. ‘Redbull’ for your business Just […]
Slow days are not good for any business. But every business knows they have to account for slow days. With the tools in our connectchief chest, your business to make your slow days a little or a lot better. We want to talk to you about how you can take advantage of flash announcements to […]
Small businesses are low on resources. Whether that we time or money, we have neither to waste A coupon based promotions strategy is a must for every business – let alone small businesses. Yet, very few of us dedicate the time to think and develop a coupons based strategy for our business. While its one […]
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